Complexe Les Neiges
Last updated: November-28-2023 09:51
This policy applies to the use of the website www.grandchaletmontsteanne.com. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you agree to the use of your personal information as described in this Policy.
WHO ARE WE ?
Complexe Les Neiges is an incorporated company that offers a rental service for cottages and condos in the Quebec City region, Quebec, Canada.
WHAT PERSONAL INFORMATION DO WE COLLECT?
We may collect and process different types of personal information in the course of our activities and services, including:
We do not knowingly collect information from children or others under 14 years of age. If you are a minor under the age of 14, please do not provide us with personal information without the express consent of a parent or guardian. If you are a parent or guardian and you are aware that your children have provided us with personal information, please contact us. If we learn that we have collected personal information from minor children without verification of parental consent, we will take steps to delete that information from our servers.
HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
We collect your personal information from you and during our interactions with you, as follows:
We also collect publicly available information including on public platforms, including our website.
HOW DO WE USE PERSONAL INFORMATION?
We may use personal information in any of the ways set out below, with your consent or, where applicable, another legal basis. In each case, we indicate for what reasons we use your personal information:
WHO DO WE SHARE PERSONAL INFORMATION WITH?
Le Complexe Les Neiges is a duly incorporated company and the personal information we collect may be transmitted to any entity in the Complexe Les Neiges network and be processed by such an entity. We may also share personal information with certain third parties, including the following:
The organization uses the services of third-party sites, such as Google, Facebook, Mailchimp, Booking.com, chaletsalouer.com, expedia.ca, hotels.com, bandetsprestige.com and other rental sites or accommodation directories to promote its content and offers.
If you would like third party sites to store cookies on your hard drive in order to provide you with targeted advertising, you can enable this option.
For more information, we invite you to consult our Cookies Policy – see below.
HOW LONG DO WE KEEP PERSONAL INFORMATION?
To find out more about how long we retain personal information, please contact us using the contact information provided under “How to contact us”.
WHERE DO WE KEEP PERSONAL INFORMATION AND TRANSFERS OUTSIDE QUEBEC?
Personal information is stored at 1910 Boulevard les Neiges, St-Ferréol-les-Neiges, Quebec, Canada, G0A 3R0.
The hosting service for our website is provided by Sogetel inc. Their servers are located in the head office offices at the following address: 111 rue du 12-Novembre, Nicolet (Québec) J3T 1S3.
HOW DO WE PROTECT PERSONAL INFORMATION?
We follow generally accepted industry standards to protect the information submitted to us, both when transmitted and once we receive it. We maintain appropriate physical, technical or administrative safeguards to protect personal information against accidental or unlawful destruction, accidental loss, modification, unauthorized disclosure or access, misuse or other unlawful form. processing of personal information in our possession. We have taken steps to ensure that the only personnel who have access to your personal information are those who have a need to know it or whose duties reasonably require the information to be known.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We therefore cannot ensure or warrant the security of any information you transmit or provide to us and you do so at your own risk. We also cannot guarantee that such information will not be accessed, obtained, disclosed, modified or destroyed as a result of the violation of our physical, technical or administrative safeguards. If you have reason to believe that personal information has been compromised, please contact us using the contact information provided under “How to Contact Us”. If a confidentiality incident occurs affecting your personal information, we undertake to notify you as soon as possible following our knowledge of this incident. We will take reasonable steps to reduce the risk of harm being caused and prevent new incidents of a similar nature from occurring.
WHAT RIGHTS DOES AN INDIVIDUAL HAVE WITH RESPECT TO THEIR PERSONAL INFORMATION?
In certain circumstances and in accordance with applicable data protection laws, an individual has the following rights:
Finally, it is also possible to file a complaint with a data protection supervisory authority, more particularly in the country, province or state in which you normally reside (in Quebec, the Commission d'access to information), in which we are located or in which an alleged breach of data protection laws has been committed.
To exercise any of these rights, please contact us as indicated in the “How to Contact Us” section.
If you are not satisfied with our response to a request regarding your personal information, you can contact the Commission d'access à l'information du Québec, the public body responsible for supervising management and processing practices. personal data in Quebec or the Office of the Privacy Commissioner of Canada for Canada.
Quebec Access to Information Commission
2045 Stanley Street
Montreal (Quebec) H3A 2V4
Telephone: 514 873-4196
Fax: 514 844-6170
Toll-free telephone: 1 888 528-7741
Office of the Privacy Commissioner of Canada
30 Victoria Street
Toll free: 1-800-282-1376
HOW TO COMMUNICATE WITH US?
Complexe Les Neiges
To the attention of Jean-Philippe Couture, pres.
Responsible for the protection of personal information
1265 rue de Saint-Malo, Boucherville, Quebec, Canada, J4B7T8
If you do not agree to the use of these cookies, please disable them by following the instructions for your browser set out at the following site ( All About Cookies ) or use an automatic opt-out tool, where available. However, some services will not work as well if cookies are disabled.
What types of cookies are used by Complexe Les Neiges?
The categories of cookies used by Complexe Les Neiges and its suppliers are described below
Strictly necessary witnesses
These cookies are essential to enable you to navigate the website and access its features.
Without these cookies, the services you request (such as navigation from one page to another) cannot be provided.
We use analytics cookies to analyze how our visitors use our websites and to monitor website performance. This allows us to ensure a high-quality experience by personalizing our offering and quickly spotting and correcting any issues. For example, we may use performance cookies to track which pages are most popular, to determine which method of linking pages is most effective, and to determine why certain pages receive error messages. We may also use these cookies to target articles or services on the site based on their relevance to you based on your use of the website. We or our suppliers do not associate the information collected by these cookies with your personal information.
Website functionality cookies
Targeting cookies (or advertising cookies) collect information about your browsing habits and are used to better target advertising based on you and your interests. They are used by services provided by third parties, such as the Like or Share buttons. The aforementioned AddThis cookies are also examples of targeting cookies. Third parties provide these services in exchange for acknowledging that you have visited our website.
When you use the Facebook, LinkedIn, Twitter or other available sharing buttons, you are directed to a page controlled by these companies, who may set cookies (including targeting cookies), and you will be subject to the policies regarding cookies from Facebook, LinkedIn, Twitter or another relevant website, respectively.
Using IP Addresses and Web Logs
We may also use your IP address and browser type to help diagnose problems with our server, to administer our website, and to improve our service to you. An IP address is a numerical code that identifies your computer on the Internet. Your IP address may also be used to collect broad demographic information.
We may conduct IP address checks to establish the domain you are coming from (e.g. google.com) to get a better picture of our user demographics.
Information from these types of cookies and technologies is not combined with information about you from another source and will not establish your identity.
Web beacons in HTML emails and webinars
Our marketing emails contain a unique campaign-specific “web beacon” that notifies us if our emails are opened and, combined with other technology, verifies clicks on links within the email. We may use this information for various purposes, including to determine which of our emails are of most interest to you and to ask users who do not open our emails if they wish to continue receiving them. The pixel will be deleted when you delete the email. If you do not want the pixel to be downloaded to your device, you should choose not to click on the links we send you. This information may be linked to your personal identity.